Returns & Exchanges
At Misfit Diamonds, we want you to feel as bold as our pieces, which is why we offer a 30-day window for returns on all unworn jewelry. If your selection doesn't perfectly match your style, we are committed to making the exchange or refund process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack with Care
Place the jewelry in its original Misfit Diamonds packaging, ensuring all certificates and protective padding are included.
- 3.Label and Ship
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Quality Inspection
Once received, our gemologists will inspect the piece, and your refund or exchange will be processed within 5-7 business days.